Contact our Customer Care team for long-distance moves. Please provide advance notice for any changes to ensure availability.

For local moves, you can schedule online anytime. Long-distance moves require advance notice via Customer Care to coordinate your move efficiently.

We recommend booking as early as possible. Even if some details aren’t finalized, we can hold your moving date.

For specific dates and times, reserve at least one month in advance.

Schedule 1–2 weeks in advance during off-peak seasons and 3–4 weeks in peak months (April–September).

Weekdays, particularly Tuesday or Wednesday, often offer better availability, fewer crowds, and more favorable pricing.

Our pricing covers movers, equipment, furniture protection, disassembly and reassembly, fuel (for most locations), and basic insurance.

Local moves are billed by the number of movers and time required. Long-distance moves are based on distance and shipment weight.

Local moves typically do not have extra fees. Long-distance moves may include accessorial charges for certain obstacles.

We accept Visa, MasterCard, Discover, cash, and cashier’s checks. Long-distance credit card payments carry a 3% surcharge.

Full payment is required before unloading your items at delivery, in accordance with federal regulations.

Tipping is optional but customary. A gratuity of 15–20% is typical.

Refunds may be available depending on the timing of your cancellation. Check our cancellation policy or contact Customer Care for details.

Yes, we offer full or partial packing services, furniture protection, and packing materials to make your move easier.

Yes, our team handles both disassembly and reassembly at no extra charge.

Absolutely. Our movers will position items exactly where you specify in your new home.

Yes, we specialize in moving valuable artwork and antiques safely, including pieces from private collections.

These are relocations of businesses, offices, or facilities. Our team provides customized solutions for unique requirements.

Yes, we provide eco-friendly, mobile wooden storage vaults for secure storage.

Items are stored in wooden vaults or dedicated spaces according to their size and type.

Yes, we provide commercial storage solutions, including warehouse space and inventory management.

Our climate-controlled facilities accommodate items of all sizes, including furniture and bulky belongings.

Yes, our facility is highly secure and has safely protected numerous items over the years.

Wardrobe boxes are free for local moves and available for purchase for long-distance moves. Packing supplies can be delivered based on location and distance from our warehouse.

Customer Service will call 48 hours before your move to provide an estimated arrival window.

You will receive a service window via email or your online account the evening before your scheduled move.

A delivery window is the estimated timeframe when your items will reach their destination, based on distance and move size.

Team size varies from 2 to 8 movers depending on the size and complexity of your move.

Local and long-distance moves utilize 26-foot biodiesel trucks. Deliveries may involve 18-wheel trailers.

Yes, or you can designate a trusted adult representative with a Power of Attorney.

Movers work until the job is completed, unless restricted by building rules or local regulations.

Severe weather may impact delivery times, but our trained team handles most conditions safely and efficiently.